FAQs

 

Frequently asked questions

WHEN ARE YOU OPEN?
The winery gates open for visitors at 11am Wednesday – Sunday. Closing at 5pm Wednesday – Friday and 5.30pm Saturday & Sunday. See below for our Restaurant and The Yards opening times.

Restaurant
Wednesday – Sunday 12pm – 4pm
Mains until 3pm

The Yards
Wednesday – Friday 11am – 5pm
Tastings until 4.30pm
Saturday & Sunday 11am – 5.30pm
Tastings until 5pm

Please note, our venue closes at 2.30pm on some days for weddings & private events. Please check our social media for updates.
We adjust our opening times during peak season, so you can come and enjoy the winery more often! Head here for the upcoming season information.

DO I HAVE TO MAKE A RESERVATION?
If you want to guarantee a table, bookings are essential. Head to our booking site to secure your spot.
But if we happen to be fully booked out, don’t stress. We have an array of outdoor seating, and 5 acres of lawn where you’re more than welcome to set up with your picnic rugs or deck chairs.
Our menu favourites and beverages are still available to be ordered via the QR codes in these areas.

CAN I BOOK A SPECIFIC TABLE?
We always try our very best to seat you at your preferred table, and ask that at the time of booking you note down any preferences you have.  While every effort will be made to accommodate your request, we can’t always guarantee it.

CAN I BRING MY DOG?
Absolutely! We even have a ‘four-legged kids’ menu. Our doggy friendly tables (and the lawn) are located in an outdoor area that is not protected in poor weather, so please come prepared. We do ask that you clean up after your dog, and that they are always kept on a leash. Please note, that we are unable to reserve these tables.

ARE YOU WHEELCHAIR FRIENDLY?
We don’t have wheelchair access as such, but there is access into all areas with a little guidance from staff. This may require use of the grass area, gravel path and the side door rather than the front door, but all detours are within close proximity to the main entrances. Please let the staff or management know if you require any assistance – we’re here to help. We have an ambulant toilet with easy access to the restaurant and The Atrium. We also allocate our closest two carparks for our customers in wheelchairs.

ARE YOU ALLERGY FRIENDLY?
We do our absolute best and take the upmost care when it comes to all allergies and dietary requirements. However, we do use a lot of ingredients in our kitchen that may be allergens to some. Therefore, while every care is taken, we can never be 100% that cross contamination has not occurred before, after, or during food preparation. If you have anaphylaxis or a serious allergy, please call ahead so we can inform you of your options.   

CAN I BYO FOOD AND DRINK?
We kindly ask that you don’t bring any food or drink onto the premises at any time. We have a bar stocked full of a range of beverages, and a fully operational kitchen serving incredible food for you to enjoy.

DO YOU ONLY SERVE WINE?
Nope. In addition to our delicious wines, we also have a range of beer (including some local treasures), spirits, cocktails and non-alcoholic options.

ARE YOU CHILD FRIENDLY?
As we are family-owned, we have tried to ensure we have catered for children – there’s a kids menu, fun games and plenty of space to run and play. All we ask is that children remain supervised as we are also a working farm.

WHERE DO YOUR WINES COME FROM?
We replanted our entire vineyard around 3 years ago, which means we need to source our fruit elsewhere for at least the next 2 years.  We are fortunate enough to have super clever friends in Gippsland and The King Valley who assist us in the supply and production of our wines in the interim.  

CAN I HAVE MY WEDDING / ENGAGEMENT / 60TH / BAT MITZVAH / 21ST / WORK FUNCTION AT PHILLIP ISLAND WINERY?
Absolutely! We love celebrating love and throwing parties so we’ve created a number of different package options for you to create your dream event. Head to our weddings & events page, submit an enquiry with all the details, and check your inbox (and spam folder) for a response from our weddings & event coordinator!